Program Structure
Collaborating for System-wide Improvement
In order to achieve the best results in system-wide improvement programs, the Center collaborates with districts to Observe, Address, Reflect on and Refine problems of practice.
Step One: Observe
- Become familiar with the district and processes
- Identify issues and areas of concern
- Assess district based on indicators of a high-performing system
- Gauge district’s understanding of systemic improvement
- Ascertain leaders’ knowledge and usual approaches
Step Two: Address
- Connect to resources and help build capacity
- Develop and implement action plan
- Share knowledge of system thinking and continuous improvement
- Serve as critical friend and coach
- Model tools and protocols
- Work in partnership on areas of need
Step Three: Reflect
- Review progress on action plan
- Gauge accountability and progress of leadership
- Evaluate signs of district improvement
- Reassess district based on the indicators of a high-performing system
Step Four: Refine
- Modify action plan based on reflections and observed progress
- Engage leadership and stakeholders to determine and prioritize next steps
- Help set accountability models to benchmark improvement
- Coach on sustaining continuous improvements
- Transfer responsibility to the district
